Skip to content

Productivity Integrations

Executive Summary

Productivity Integrations defines the architecture context for Gmail, Outlook, Google Drive, OneDrive, DocuSign, and WhatsApp.

Why This Exists

Algosure needs to work with customer communication, files, signatures, and messaging while preserving tenant consent, document ownership, notification governance, audit, and provider boundaries.

Owner

The owner is the Chief Product Officer and Enterprise Architect.

Business Value

Productivity integrations reduce manual work, improve evidence capture, support collaboration, and improve customer experience.

Productivity Integration Map

flowchart LR
    Notification[Notification Domain]
    Bid[Bid Domain]
    Compliance[Compliance Domain]
    Contract[Contract Domain]
    Document[Document Ownership via Owning Domains]
    Gateway[Integration Gateway]

    Gmail[Gmail]
    Outlook[Outlook]
    GDrive[Google Drive]
    OneDrive[OneDrive]
    DocuSign[DocuSign]
    WhatsApp[WhatsApp]

    Notification --> Gateway
    Bid --> Gateway
    Compliance --> Gateway
    Contract --> Gateway
    Document --> Gateway
    Gateway <--> Gmail
    Gateway <--> Outlook
    Gateway <--> GDrive
    Gateway <--> OneDrive
    Gateway <--> DocuSign
    Gateway <--> WhatsApp

Integration Catalogue

System External Capability Algosure Interpretation Owner
Gmail Email communication, mailbox evidence, outbound approved messages. Notification, Bid, Compliance, Contract.
Outlook Email communication, mailbox evidence, outbound approved messages. Notification, Bid, Compliance, Contract.
Google Drive External document storage and retrieval. Owning document Domain.
OneDrive External document storage and retrieval. Owning document Domain.
DocuSign Signature workflow and signed document evidence. Contract, Bid, Compliance where relevant.
WhatsApp Messaging, notifications, communication evidence. Notification and owning workflow Domain.

Productivity Integration Rules

Rule Requirement
Consent is explicit Mailbox, storage, signature, and messaging access require tenant-approved consent.
Channel delivery is not business completion Notification delivery may inform workflows but does not determine Domain state by itself.
Document ownership stays internal External storage files require Algosure metadata, classification, access control, and audit.
Messages are auditable Approved outbound messages and captured inbound evidence require traceability.
Provider access is least privilege Scopes and credentials must be limited to the approved purpose.

Non-Implementation Boundary

This document does not define OAuth scopes, webhook endpoints, mailbox sync behavior, file mapping, message templates, or signature envelope configuration.