Productivity Integrations¶
Executive Summary¶
Productivity Integrations defines the architecture context for Gmail, Outlook, Google Drive, OneDrive, DocuSign, and WhatsApp.
Why This Exists¶
Algosure needs to work with customer communication, files, signatures, and messaging while preserving tenant consent, document ownership, notification governance, audit, and provider boundaries.
Owner¶
The owner is the Chief Product Officer and Enterprise Architect.
Business Value¶
Productivity integrations reduce manual work, improve evidence capture, support collaboration, and improve customer experience.
Productivity Integration Map¶
flowchart LR
Notification[Notification Domain]
Bid[Bid Domain]
Compliance[Compliance Domain]
Contract[Contract Domain]
Document[Document Ownership via Owning Domains]
Gateway[Integration Gateway]
Gmail[Gmail]
Outlook[Outlook]
GDrive[Google Drive]
OneDrive[OneDrive]
DocuSign[DocuSign]
WhatsApp[WhatsApp]
Notification --> Gateway
Bid --> Gateway
Compliance --> Gateway
Contract --> Gateway
Document --> Gateway
Gateway <--> Gmail
Gateway <--> Outlook
Gateway <--> GDrive
Gateway <--> OneDrive
Gateway <--> DocuSign
Gateway <--> WhatsApp
Integration Catalogue¶
| System | External Capability | Algosure Interpretation Owner |
|---|---|---|
| Gmail | Email communication, mailbox evidence, outbound approved messages. | Notification, Bid, Compliance, Contract. |
| Outlook | Email communication, mailbox evidence, outbound approved messages. | Notification, Bid, Compliance, Contract. |
| Google Drive | External document storage and retrieval. | Owning document Domain. |
| OneDrive | External document storage and retrieval. | Owning document Domain. |
| DocuSign | Signature workflow and signed document evidence. | Contract, Bid, Compliance where relevant. |
| Messaging, notifications, communication evidence. | Notification and owning workflow Domain. |
Productivity Integration Rules¶
| Rule | Requirement |
|---|---|
| Consent is explicit | Mailbox, storage, signature, and messaging access require tenant-approved consent. |
| Channel delivery is not business completion | Notification delivery may inform workflows but does not determine Domain state by itself. |
| Document ownership stays internal | External storage files require Algosure metadata, classification, access control, and audit. |
| Messages are auditable | Approved outbound messages and captured inbound evidence require traceability. |
| Provider access is least privilege | Scopes and credentials must be limited to the approved purpose. |
Non-Implementation Boundary¶
This document does not define OAuth scopes, webhook endpoints, mailbox sync behavior, file mapping, message templates, or signature envelope configuration.