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Billing Vision

Why This Exists

This document defines the long-term vision for the Billing Domain.

Owner

The owner is the Chief Product Officer and Enterprise Architect.

Business Value

Billing supports Algosure's commercial model by making access, usage, invoices, payments, limits, and renewals understandable and governable.

Vision Statement

The Billing Domain will become the commercial operating layer for Algosure subscriptions. It will translate plans into entitlements, manage subscription lifecycle, handle payments and failures, and provide reliable commercial records for customers and internal operations.

Commercial Experience Principles

  • Customers must understand their plan and limits.
  • Entitlements must map to accepted subscription state.
  • Invoices and payments must be traceable.
  • Payment failures must be handled with clear communication and recovery paths.
  • Cancellations and renewals must be governed and auditable.
  • Enterprise subscriptions must support negotiated terms without corrupting the core model.

Plan Evolution

flowchart LR
    Free[Free]
    Starter[Starter]
    Professional[Professional]
    Business[Business]
    Enterprise[Enterprise]

    Free --> Starter
    Starter --> Professional
    Professional --> Business
    Business --> Enterprise

Role Of Intelligence

Intelligence may explain plan differences, summarize usage patterns, or recommend an upgrade when usage or capability needs exceed the current plan. Billing owns the accepted subscription change, entitlements, and billing records.

Role Of Notifications

Notification delivers billing messages such as trial ending, invoice issued, payment due, payment failed, renewal upcoming, cancellation confirmed, or subscription status changed. Billing owns the facts and requests delivery.

Definition Of Success

Billing is successful when:

  • Subscription status is always clear.
  • Entitlements match accepted commercial terms.
  • Invoices and payments are traceable.
  • Payment failures are recoverable through governed workflows.
  • Customers understand plan limits before they are blocked.
  • Revenue and subscription analytics can be reported without Analytics owning billing facts.