Billing Vision¶
Why This Exists¶
This document defines the long-term vision for the Billing Domain.
Owner¶
The owner is the Chief Product Officer and Enterprise Architect.
Business Value¶
Billing supports Algosure's commercial model by making access, usage, invoices, payments, limits, and renewals understandable and governable.
Vision Statement¶
The Billing Domain will become the commercial operating layer for Algosure subscriptions. It will translate plans into entitlements, manage subscription lifecycle, handle payments and failures, and provide reliable commercial records for customers and internal operations.
Commercial Experience Principles¶
- Customers must understand their plan and limits.
- Entitlements must map to accepted subscription state.
- Invoices and payments must be traceable.
- Payment failures must be handled with clear communication and recovery paths.
- Cancellations and renewals must be governed and auditable.
- Enterprise subscriptions must support negotiated terms without corrupting the core model.
Plan Evolution¶
flowchart LR
Free[Free]
Starter[Starter]
Professional[Professional]
Business[Business]
Enterprise[Enterprise]
Free --> Starter
Starter --> Professional
Professional --> Business
Business --> Enterprise
Role Of Intelligence¶
Intelligence may explain plan differences, summarize usage patterns, or recommend an upgrade when usage or capability needs exceed the current plan. Billing owns the accepted subscription change, entitlements, and billing records.
Role Of Notifications¶
Notification delivers billing messages such as trial ending, invoice issued, payment due, payment failed, renewal upcoming, cancellation confirmed, or subscription status changed. Billing owns the facts and requests delivery.
Definition Of Success¶
Billing is successful when:
- Subscription status is always clear.
- Entitlements match accepted commercial terms.
- Invoices and payments are traceable.
- Payment failures are recoverable through governed workflows.
- Customers understand plan limits before they are blocked.
- Revenue and subscription analytics can be reported without Analytics owning billing facts.