Billing Capabilities

Why This Exists

This document maps the Billing Domain to Business Capabilities.

Owner

The owner is the Chief Product Officer and Enterprise Architect.

Business Value

Billing capabilities make Algosure's commercial model stable, measurable, and governable.

Capability Map

Capability ID	Capability	Purpose	Owner Practice	Primary Digital Professional	Inputs	Outputs	KPIs	Dependencies	Maturity
BILL-001	Billing Account Management	Manage billing accounts linked to organizations.	Executive Office	Ava	OrganizationId, billing contact, currency.	Billing account.	Account setup completion.	Organization.	1
BILL-002	Plan Catalogue Management	Manage Free, Starter, Professional, Business, and Enterprise plans.	Executive Office	Ava	Plan definitions, limits, entitlements.	Active plan catalogue.	Plan definition completeness.	Product capabilities.	1
BILL-003	Subscription Management	Manage subscription lifecycle and status.	Executive Office	Ava	Billing account, plan, cycle, terms.	Subscription state.	Active subscription accuracy.	Billing.	1
BILL-004	Trial Management	Manage trial lifecycle and conversion.	Executive Office	Ava	Trial request, plan, dates.	Trial state.	Trial conversion rate.	Notification.	1
BILL-005	Entitlement Management	Derive access and limits from subscription state.	Executive Office	Ava	Plan, subscription, overrides.	Entitlements.	Entitlement accuracy.	Platform Access.	1
BILL-006	Usage Limit Management	Track and enforce plan usage limits.	Executive Office	Ava	Usage records, plan limits.	Usage status.	Limit breach rate.	Platform Access, Analytics.	1
BILL-007	Invoice Management	Generate and manage invoices.	Executive Office	Ava	Subscription, line items, billing cycle.	Invoice.	Invoice accuracy.	Payment provider.	1
BILL-008	Payment Management	Track payments and provider callbacks.	Executive Office	Ava	Invoice, payment method, provider result.	Payment status.	Payment success rate.	Payment provider.	1
BILL-009	Payment Failure Recovery	Manage failed payment workflows.	Executive Office	Ava	Failed payment, reason, policy.	Recovery workflow.	Recovery rate.	Notification.	1
BILL-010	Renewal Management	Manage recurring subscription renewal.	Executive Office	Ava	Subscription, cycle, payment status.	Renewal event.	Renewal success rate.	Notification, Analytics.	1
BILL-011	Cancellation Management	Manage cancellation requests and effects.	Executive Office	Ava	Subscription, reason, effective date.	Cancellation state.	Churn reason coverage.	Analytics.	1
BILL-012	Billing Notification Coordination	Request billing notifications from Notification.	Executive Office	Ava	Billing event, recipient rule, priority.	Notification request.	Notification request success.	Notification.	1

Capability Flow

flowchart LR
    Account[BILL-001 Account]
    Plan[BILL-002 Plan]
    Subscription[BILL-003 Subscription]
    Entitlement[BILL-005 Entitlement]
    Invoice[BILL-007 Invoice]
    Payment[BILL-008 Payment]
    Failure[BILL-009 Failure]
    Renewal[BILL-010 Renewal]
    Cancel[BILL-011 Cancellation]

    Account --> Subscription
    Plan --> Subscription
    Subscription --> Entitlement
    Subscription --> Invoice
    Invoice --> Payment
    Payment --> Failure
    Subscription --> Renewal
    Subscription --> Cancel

Capability Ownership

The Executive Office Practice owns Billing capabilities as a commercial coordination function. Ava is the primary Digital Professional for billing workflow coordination, reminders, plan status, and executive administration.