Platform Administration Practice

Why This Exists

The Platform Administration Practice coordinates platform configuration, feature flags, support operations, audit review, tenant administration views, policy configuration, integration configuration, and operational governance.

Owner

The owner is the Chief Product Officer and Enterprise Architect.

Business Value

Platform Administration makes Algosure operable, governable, supportable, and controlled without taking ownership of source-domain facts.

Practice Definition

Platform Administration supports system configuration, tenant administration views, support cases, feature rollout, audit review, governance decisions, policy configuration, integration settings, admin dashboards, and platform-level controls.

Digital Professional

Ava is the primary Digital Professional for Platform Administration.

Operating Model

flowchart TD
    Administration[Administration Domain]
    Ava[Ava]
    Practice[Platform Administration]
    Config[Configuration]
    Flags[Feature Flags]
    Support[Support Cases]
    Audit[Audit Review]
    Governance[Operational Governance]

    Administration --> Practice
    Ava --> Practice
    Practice --> Config
    Practice --> Flags
    Practice --> Support
    Practice --> Audit
    Audit --> Governance

Ownership Boundary

Administration Domain owns platform configuration, admin workflows, feature flags, support cases, tenant administration views, policy configuration records, audit review workflows, and operational governance state. Platform Administration owns operational administration capabilities, SOPs, reviews, and KPI accountability.