Marketplace Sourcing KPIs¶
Executive Summary¶
Marketplace Sourcing KPIs define how Algosure measures supplier need identification, marketplace search, provider matching, quote requests, quote comparison, verification review, selection, onboarding, supplier performance, preferred supplier updates, marketplace feedback, and lessons learned.
Why This Exists¶
Sourcing performance must improve through evidence. KPIs help Supplier Marketplace, Bid Management, Contract Delivery, Funding, Business Intelligence, Executive Office, and AIOS governance understand provider quality, response discipline, supplier performance, and sourcing bottlenecks.
Owner¶
The owner is the Chief Product Officer and Enterprise Architect. Supplier Marketplace owns sourcing performance. Analytics owns reporting views and KPI snapshots. Domains retain source fact ownership.
Business Value¶
KPIs improve sourcing reliability, provider quality, quote quality, supplier selection, bid readiness, contract delivery support, and preferred supplier governance.
KPI Flow¶
flowchart LR
Process[Sourcing Process Execution]
Events[Sourcing Events]
Metrics[Metric Capture]
Analytics[Analytics Views]
Pulse[Pulse]
Nexus[Nexus]
Ari[Ari]
Improvement[Process Improvement]
Process --> Events
Events --> Metrics
Metrics --> Analytics
Analytics --> Pulse
Pulse --> Nexus
Pulse --> Ari
Ari --> Improvement
Improvement --> Process
Lifecycle KPIs¶
| KPI | Definition | Primary Owner |
|---|---|---|
| Sourcing need cycle time | Time from need trigger to confirmed sourcing scope. | Supplier Marketplace |
| Search completion time | Time from sourcing scope to marketplace results. | Supplier Marketplace |
| Provider match acceptance rate | Percentage of matched providers accepted for quote request or review. | Supplier Marketplace |
| Quote response rate | Percentage of quote requests receiving usable quote responses. | Supplier Marketplace |
| Average response time | Average provider response time from request to response. | Supplier |
| Quote comparison completeness | Percentage of comparisons with required price, scope, terms, risk, and evidence. | Supplier Marketplace |
| Verification review completion rate | Percentage of shortlisted providers reviewed for verification display and trust signals. | Supplier Marketplace |
| Selection approval latency | Time from selection recommendation to human decision. | Executive Office |
| Supplier onboarding time | Time from selection approval to target workflow linkage. | Supplier Marketplace |
| Supplier performance capture rate | Percentage of completed engagements with performance captured. | Supplier |
| Preferred supplier update rate | Number of preferred supplier updates supported by approved evidence. | Supplier |
| Marketplace feedback capture rate | Percentage of workflows with marketplace feedback recorded. | Marketplace |
| Audit completeness | Percentage of sourcing instances with required evidence and decisions. | Supplier Marketplace |
KPI Governance¶
- KPIs must be traceable to Marketplace, Supplier, Bid, Contract, Funding, Notification, and Analytics source records where relevant.
- Analytics may report KPI views but must not mutate sourcing or supplier facts.
- Pulse supports interpretation and executive insight.
- Nexus uses KPI evidence to improve sourcing workflows and preferred supplier governance.
- Ari uses KPI briefings to coordinate executive escalation and customer decisions.