Skip to content

Process Ownership

Executive Summary

Process Ownership defines who is accountable for process design, SOPs, execution, facts, orchestration, approvals, and performance. It applies the One Concept, One Owner principle to repeatable work.

Why This Exists

Procurement work crosses multiple Practices and Domains. Without ownership clarity, processes duplicate facts, blur responsibility, and weaken auditability. Ownership rules preserve the Architecture Mirror Principle.

Owner

The owner is the Chief Product Officer and Enterprise Architect. Each Business Process must have exactly one owning Practice.

Business Value

Ownership clarity reduces conflict, improves decision speed, enables governance, and ensures customers know which part of the Digital Procurement Company is accountable for operational outcomes.

Ownership Rules

Layer Ownership
Practice Owns SOP, operational execution, process performance, and process improvement.
Domain Owns business facts, rules, lifecycle state, and source events referenced by the process.
AIOS Orchestrates execution, delegation, context, events, approvals, and audit coordination.
Digital Professional Executes assigned tasks within authority and guardrails.
Human Approves high-impact decisions and remains accountable for material outcomes.
Executive Office Coordinates cross-Practice priorities, escalations, and executive reporting.

Ownership Diagram

flowchart TD
    Process[Business Process]
    Practice[Owning Practice]
    SOP[SOP]
    Domain[Source Domain]
    AIOS[AIOS]
    Professional[Digital Professional]
    Human[Human Approver]
    Executive[Executive Office]

    Practice --> Process
    Practice --> SOP
    Domain --> Process
    AIOS --> Process
    Professional --> Process
    Human --> Process
    Executive --> Process

RACI Model

Activity Responsible Accountable Consulted Informed
Define process purpose Owning Practice Practice owner Domain owners, Executive Office AIOS governance
Define SOP Owning Practice Practice owner Digital Professionals Executive Office
Validate Domain facts Domain owner Domain owner Practice owner AIOS
Execute process task Digital Professional or human Practice owner AIOS Executive Office if material
Approve high-impact step Human approver Human approver Practice lead, Ari Audit trail
Update source fact Owning Domain workflow Domain owner Practice owner AIOS
Review process KPIs Practice owner Practice owner Pulse, Executive Office Governance reviewers

Cross-Practice Processes

A process may involve multiple Practices, but it must still have one owning Practice. Supporting Practices contribute defined steps, evidence, review, or handoff inputs. Ari coordinates cross-Practice prioritization when there is conflict, urgency, or executive impact.

Ownership Exceptions

Ownership exceptions are allowed only when a process is being split, retired, or moved to a new Practice. The change must be documented, approved, and reflected in the process version history.