Process Governance¶

Executive Summary¶

Process Governance defines how Algosure controls process design, approval, operation, measurement, exception handling, automation, change management, and retirement.

Why This Exists¶

Processes influence compliance readiness, opportunity decisions, bid quality, contract delivery, supplier coordination, funding support, learning, and executive reporting. They must be governed as enterprise operating assets.

Owner¶

The owner is the Chief Product Officer and Enterprise Architect. Practice owners govern their SOPs and operational execution. Executive Office coordinates cross-Practice governance. Domains govern source facts and business rules.

Business Value¶

Governance protects process quality, reduces operational risk, supports auditability, and allows automation to scale without weakening accountability.

Governance Model¶

flowchart TD
    Standard[Process Standards]
    Owner[Practice Owner]
    Domain[Domain Owner]
    AIOS[AIOS Orchestration Review]
    Approval[Governance Approval]
    Operation[Operational Execution]
    KPI[KPI Review]
    Exception[Exception Review]
    Improve[Continuous Improvement]

    Standard --> Owner
    Owner --> Domain
    Owner --> AIOS
    Domain --> Approval
    AIOS --> Approval
    Approval --> Operation
    Operation --> KPI
    Operation --> Exception
    KPI --> Improve
    Exception --> Improve
    Improve --> Owner

Governance Responsibilities¶

Area	Responsibility
Process design	Ensure purpose, outcome, owner, scope, and dependencies are clear.
Ownership review	Confirm one Practice owns the process and Domains own source facts.
SOP quality	Confirm SOP is specific, repeatable, auditable, and measurable.
Approval gates	Confirm high-impact steps require human approval.
Automation review	Confirm automation level, guardrails, and failure handling.
Exception review	Confirm exception types, routing, and escalation.
KPI review	Confirm process metrics and improvement cadence.
Version control	Confirm changes are documented and approved.

Governance Cadence¶

Cadence	Purpose
Draft review	Validate new process fit before pilot.
Pilot review	Evaluate early execution results and exceptions.
Operational review	Monitor KPIs, failures, approval delays, and audit quality.
Automation review	Assess readiness before increasing automation level.
Retrospective	Convert process outcomes into improvements and memory updates.
Retirement review	Confirm process should be deprecated or retired.

Governance Anti-Patterns¶

A process updates Domain facts without the owning Domain workflow.
A process has no Practice owner.
A process uses automation without approval gates.
A process lacks exception handling.
A process is measured only by completion and not by quality or outcome.
A process continues after repeated failure without governance review.