Professional Performance Review

Why This Exists

This document defines how Digital Professional performance is reviewed.

Owner

The owner is the Chief Product Officer and Enterprise Architect.

Business Value

Performance review ensures Digital Professionals improve business outcomes, stay within guardrails, and remain aligned to Practice performance.

Review Inputs

Input	Purpose
Practice KPIs	Measure business outcome contribution.
Workflow records	Measure execution quality and timeliness.
Handoff feedback	Measure collaboration quality.
Guardrail events	Measure safety and compliance.
Human review feedback	Capture expert and customer review.
Analytics insights	Identify patterns and improvement opportunities.

Review Cadence

Cadence	Purpose
Operational review	Review active workflow quality and blockers.
Monthly review	Review KPI performance and guardrail adherence.
Quarterly review	Review authority, tool access, memory rules, and maturity.
Incident review	Review failures, unsafe behavior, or major quality issues.

Review Flow

flowchart LR
    Measure[Measure]
    Review[Review]
    Improve[Improve]
    Validate[Validate]
    Govern[Govern]

    Measure --> Review
    Review --> Improve
    Improve --> Validate
    Validate --> Govern
    Govern --> Measure

Review Outcomes

Performance review may result in prompt updates, SOP updates, tool permission changes, authority changes, memory rule changes, KPI changes, additional human review, or temporary rollback to lower autonomy.