Procurement Academy KPIs¶
Why This Exists¶
This document defines Procurement Academy performance measures.
Owner¶
The owner is the Chief Product Officer and Enterprise Architect.
KPI Catalogue¶
| KPI | Purpose |
|---|---|
| Course completion rate | Measures learning completion. |
| Quiz pass rate | Measures knowledge retention. |
| Certificate issuance rate | Measures completed outcomes. |
| Learning recommendation acceptance | Measures recommendation relevance. |
| Knowledge gap closure | Measures capability improvement. |
| Procurement maturity improvement | Measures organization learning progress. |