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Business Processes Glossary

Executive Summary

This glossary defines the controlled vocabulary for Business Processes and SOPs in Algosure.

Why This Exists

Process language must be precise because AIOS, Practices, Digital Professionals, Domains, humans, and audit reviewers all depend on the same operating meaning.

Owner

The owner is the Chief Product Officer and Enterprise Architect.

Business Value

Shared terminology reduces ambiguity, improves process quality, supports automation, and protects the One Concept, One Owner principle.

Terms

Term Definition
Business Process Repeatable, governed operating procedure that produces a defined business outcome.
SOP Standard Operating Procedure that describes how repeatable work is performed.
Process Instance One execution of a Business Process for a specific trigger or work item.
Process Owner Practice accountable for process design, operation, KPIs, and improvement.
Source Domain Domain that owns facts, rules, lifecycle state, or events referenced by a process.
Process Trigger Event, schedule, request, risk signal, or workflow state that starts a process.
Process State Current lifecycle position of a process instance or definition.
Approval Gate Required human decision point before a high-impact process step continues.
Work Packet Scoped assignment given to a human or Digital Professional.
Process Event Business signal emitted or consumed by a process.
Exception Condition where the process cannot follow its expected path.
Escalation Routing of exception, risk, low confidence, or blocked work to an accountable owner.
Audit Evidence Records needed to prove what happened, who approved it, what context was used, and what outcome resulted.
Automation Level Degree to which process execution is manual, assisted, orchestrated, automated, or governed autonomous.
Process KPI Measure used to assess process performance, quality, speed, reliability, compliance, or outcome.
Process Maturity Evidence-based assessment of how stable, measured, governed, and automatable a process is.
Human Approver Authorized person accountable for a high-impact decision.
AIOS Orchestration Coordination of process execution, context, delegation, events, approvals, and audit by the AI Operating System.
Digital Professional Task Scoped process step executed or supported by a Digital Professional within authority and guardrails.
Process Retirement Controlled removal of a process from active use while preserving historical audit records.

Cross-Reference Notes

  • Domain terminology is owned by the Domain Model.
  • Practice ownership terminology is owned by the Practices section.
  • Digital Professional authority is owned by the Digital Professionals section.
  • AIOS orchestration terminology is owned by the AI Operating System section.
  • This glossary defines process-specific usage only.