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Platform Administration Responsibilities

Why This Exists

This document defines Platform Administration responsibilities.

Owner

The owner is the Chief Product Officer and Enterprise Architect.

Responsibility Catalogue

Responsibility Description
Platform configuration support Coordinate configuration records and change workflow.
Feature flag coordination Coordinate rollout, emergency disable, and review.
Support case coordination Coordinate customer and platform support operations.
Tenant administration view support Coordinate admin-facing tenant context.
Audit review coordination Coordinate audit review workflows and findings.
Policy configuration support Coordinate policy configuration records.
Integration configuration support Coordinate integration configuration records.
Governance coordination Coordinate operational governance records and exceptions.

Ava executes Platform Administration work through Administration-owned workflows.