Marketplace Capabilities¶
Why This Exists¶
This document maps the Marketplace Domain to Business Capabilities.
Owner¶
The owner is the Chief Product Officer and Enterprise Architect.
Business Value¶
Marketplace capabilities make provider discovery, listing visibility, search, matching, and request workflows stable design assets.
Capability Map¶
| Capability ID | Capability | Purpose | Owner Practice | Primary Digital Professional | Inputs | Outputs | KPIs | Dependencies | Maturity |
|---|---|---|---|---|---|---|---|---|---|
| MARK-101 | Marketplace Listing Management | Create and manage provider listings. | Supplier Marketplace | Nexus | Provider context, categories. | Listings. | Listing completeness. | Supplier, Funding. | 1 |
| MARK-102 | Provider Category Management | Manage category browsing taxonomy. | Supplier Marketplace | Nexus | Category definitions. | Category catalogue. | Category coverage. | Marketplace. | 1 |
| MARK-103 | Provider Discovery Search | Search and browse providers. | Supplier Marketplace | Nexus | Query, filters, context. | Search results. | Search relevance. | Organization. | 1 |
| MARK-104 | Marketplace Visibility Management | Control listing display state. | Supplier Marketplace | Nexus | Listing, policies, signals. | Visibility status. | Published listing quality. | Supplier. | 1 |
| MARK-105 | Verification Display | Display approved verification/trust signals. | Supplier Marketplace | Lex | Source verification signals. | Display records. | Signal freshness. | Supplier, Compliance. | 1 |
| MARK-106 | Marketplace Matching | Match needs to provider listings. | Supplier Marketplace | Nova | Organization context, listing data, signals. | Match records. | Match acceptance rate. | Organization, Intelligence. | 1 |
| MARK-107 | Quote Request Workflow | Manage quote requests. | Supplier Marketplace | Nexus | Customer request, listing. | Request workflow. | Response rate. | Supplier, Notification. | 1 |
| MARK-108 | Service Provider Support Request | Manage advisory/support requests. | Supplier Marketplace | Ava | Request type, provider. | Support workflow. | Request completion. | Notification. | 1 |
| MARK-109 | Marketplace Recommendation Display | Display recommended providers. | Supplier Marketplace | Nova | Intelligence recommendation. | Display workflow record. | Recommendation engagement. | Intelligence. | 1 |
Capability Flow¶
flowchart LR
Listings[MARK-101 Listings]
Categories[MARK-102 Categories]
Search[MARK-103 Search]
Visibility[MARK-104 Visibility]
Match[MARK-106 Matching]
Request[MARK-107/108 Requests]
Recommend[MARK-109 Recommendations]
Categories --> Listings
Listings --> Visibility
Visibility --> Search
Search --> Match
Recommend --> Match
Match --> Request