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Executive Office Governance

Why This Exists

This document defines governance for the Executive Office Practice.

Owner

The owner is the Chief Product Officer and Enterprise Architect.

Business Value

Governance ensures executive coordination is disciplined, auditable, and aligned with customer leadership and domain ownership.

Governance Scope

The Executive Office governs:

  • Executive coordination cadence.
  • Board Room decision workflow.
  • Approval routing and escalation.
  • Practice performance review cadence.
  • Strategy review coordination.
  • Executive briefing quality.
  • Follow-up accountability.

Governance Boundaries

Area Executive Office role Source owner
Approval queue Coordinates routing and reminders. Owning workflow domain.
Executive reports Coordinates briefing and review. Analytics owns reporting models.
Strategy decisions Frames and records executive decisions. Source domains own facts used in decisions.
Escalations Coordinates response. Source domain owns underlying issue state.
Practice performance Coordinates KPI review. Analytics owns KPI definitions and snapshots.

Governance Workflow

flowchart LR
    Signal[Signal or blocker]
    Review[Executive Office review]
    Decision[Customer or governance decision]
    Action[Practice follow-up]
    Evidence[Report or audit evidence]

    Signal --> Review
    Review --> Decision
    Decision --> Action
    Action --> Evidence
    Evidence --> Review

Governance Rules

  • Executive Office coordination must be traceable.
  • Approvals must identify decision owner and source workflow.
  • Escalations must include reason, priority, source reference, and expected action.
  • Strategy review outputs must be recorded as priorities, decisions, or follow-up actions.
  • Practice performance reviews must use KPI definitions governed by Analytics.