Contract Delivery KPIs¶
Why This Exists¶
This document defines Contract Delivery performance measures.
Owner¶
The owner is the Chief Product Officer and Enterprise Architect.
KPI Catalogue¶
| KPI | Purpose |
|---|---|
| Milestone on-time rate | Measures delivery discipline. |
| Deliverable completion rate | Measures output completion. |
| Invoice cycle time | Measures invoice readiness and processing speed. |
| Payment delay | Measures cash-flow risk. |
| Contract risk resolution time | Measures risk response. |
| Variation turnaround time | Measures change control discipline. |
| Closeout completion rate | Measures delivery closure quality. |
Analytics owns KPI definitions and snapshots.