Business Analysis KPIs¶
Why This Exists¶
This document defines performance measures for the Business Analysis Practice.
Owner¶
The owner is the Chief Product Officer and Enterprise Architect.
Business Value¶
KPIs show whether Business Analysis is improving organization understanding, procurement-ready knowledge, gap visibility, and Practice support.
KPI Catalogue¶
| KPI | Purpose | Source |
|---|---|---|
| Organization context completeness | Measures whether required organization context is available and interpreted. | Organization, Business Analysis records. |
| Capability evidence coverage | Measures how well capabilities have supporting evidence. | Organization, Business Analysis. |
| Service/product interpretation coverage | Measures how many services/products are procurement-ready. | Organization, Opportunity feedback. |
| Experience profile readiness | Measures past project and reference usefulness for bids. | Organization, Bid feedback. |
| Operating region clarity | Measures regional coverage quality. | Organization, Opportunity feedback. |
| Procurement preference coverage | Measures preference completeness and usefulness. | Organization, Opportunity. |
| Capability gap detection rate | Measures identified gaps with evidence basis. | Business Analysis records. |
| Capability gap closure rate | Measures resolved or mitigated gaps. | Business Analysis, Organization, dependent Practices. |
| Practice handoff quality | Measures usefulness of context delivered to Practices. | Practice feedback. |
| Organization health input coverage | Measures completeness of Business Analysis inputs to health reporting. | Analytics, Organization. |
| Graph readiness quality | Measures usefulness of organization knowledge for Intelligence. | Intelligence feedback. |
KPI Flow¶
flowchart LR
Org[Organization facts]
BA[Business Analysis records]
Practices[Practice feedback]
Analytics[Analytics]
Exec[Executive Office review]
Org --> BA
Practices --> BA
BA --> Analytics
Analytics --> Exec
Measurement Rules¶
- Analytics owns KPI definitions, snapshots, and dashboards.
- Business Analysis owns interpretation records and gap signals.
- Organization owns source facts.
- KPIs must measure procurement usefulness, not only data entry completion.