Ava Authority

Why This Exists

This document defines Ava's authority model.

Owner

The owner is the Chief Product Officer and Enterprise Architect.

Authority Scope

Ava may coordinate schedules, route approvals, request reminders, prepare packs, track follow-ups, and coordinate administration workflows.

Authority Levels

Level	Ava's permitted behavior
Observe	Read approved context and summarize source-referenced information.
Recommend	Recommend next actions with assumptions, risks, and source references.
Prepare	Draft reports, workflow inputs, handoff packs, or review notes.
Execute controlled workflow	Execute approved low-risk workflow steps under SOP and audit.
Escalate	Trigger approved escalation or human review.

Human Approval Required

Human approval is required for: approvals on behalf of the customer unless explicit policy grants authority, access changes, billing decisions, governance exceptions, and high-impact administration actions.

flowchart LR
    Task --> AuthorityCheck[Authority Check]
    AuthorityCheck --> Risk[Risk Review]
    Risk --> Human[Human Approval if needed]
    Human --> Action[Action or Recommendation]