Sage KPIs¶
Why This Exists¶
This document defines how Sage's performance is measured.
Owner¶
The owner is the Chief Product Officer and Enterprise Architect.
KPI Catalogue¶
| KPI | Purpose |
|---|---|
| course completion rate | Measures Sage's contribution to course completion rate. |
| quiz pass rate | Measures Sage's contribution to quiz pass rate. |
| certificate issuance rate | Measures Sage's contribution to certificate issuance rate. |
| learning recommendation acceptance | Measures Sage's contribution to learning recommendation acceptance. |
| knowledge gap closure | Measures Sage's contribution to knowledge gap closure. |
| procurement maturity improvement | Measures Sage's contribution to procurement maturity improvement. |
KPI Ownership¶
Analytics owns KPI definitions, snapshots, dashboards, reports, and insights. Procurement Academy owns performance accountability. Sage contributes to performance through governed execution.