Tender-to-Contract KPIs¶

Executive Summary¶

Tender-to-Contract KPIs define how Algosure measures the end-to-end process from tender discovery to contract award transition. KPIs are used by Practices, Executive Office, AIOS governance, Analytics, and customers to evaluate process performance and improve outcomes.

Why This Exists¶

Tender pursuit must improve through evidence. Without lifecycle KPIs, Algosure cannot identify where opportunities are missed, decisions are delayed, compliance blocks bids, submissions fail, or lessons are not captured.

Owner¶

The owner is the Chief Product Officer and Enterprise Architect. Practices own process performance. Analytics owns reporting views and KPI snapshots. Domains retain source fact ownership.

Business Value¶

KPIs improve executive visibility, process discipline, bid quality, compliance readiness, win/loss learning, and long-term procurement maturity.

KPI Model¶

flowchart LR
    Process[Process Execution]
    Events[Lifecycle Events]
    Metrics[Metric Capture]
    Analytics[Analytics Views]
    Pulse[Pulse]
    Ari[Ari]
    Improvement[Process Improvement]

    Process --> Events
    Events --> Metrics
    Metrics --> Analytics
    Analytics --> Pulse
    Pulse --> Ari
    Ari --> Improvement
    Improvement --> Process

Lifecycle KPIs¶

KPI	Definition	Primary Owner
Tender discovery volume	Number of tenders discovered by source, category, region, and period.	Procurement Intelligence
Relevant tender rate	Percentage of discovered tenders that pass initial relevance screening.	Procurement Intelligence
Qualification completion time	Time from discovery to qualification completion.	Procurement Intelligence
Bid/no-bid decision latency	Time from qualification to executive pursuit decision.	Executive Office
Pursuit approval rate	Percentage of qualified tenders approved for pursuit.	Executive Office
Workspace creation time	Time from pursuit approval to bid workspace creation.	Bid Management
Bid plan completion rate	Percentage of bid workspaces with complete approved plans.	Bid Management
Briefing attendance compliance	Percentage of mandatory briefings attended or addressed.	Bid Management
Proposal readiness rate	Percentage of proposal artefacts ready by internal deadline.	Bid Management
SBD completion quality	Percentage of SBD forms completed without review defects.	Bid Management
Pricing approval latency	Time from pricing package readiness to approval.	Bid Management
Submission review defect rate	Number of defects found during final submission review.	Bid Management and Compliance
Submission on-time rate	Percentage of bids submitted before deadline.	Bid Management
Outcome capture rate	Percentage of submitted bids with outcome recorded.	Bid Management
Award transition readiness	Percentage of won bids with complete transition package.	Contract Delivery
Lessons learned completion rate	Percentage of closed bids with lessons captured.	Bid Management
Win rate	Won bids divided by submitted bids.	Business Intelligence
Loss feedback capture rate	Lost bids with feedback captured and classified.	Bid Management and Business Intelligence

KPI Governance¶

KPIs must be tied to process events and auditable source records.
Analytics may report KPI views but must not mutate source process facts.
Pulse supports KPI interpretation and executive insight generation.
Ari uses KPI briefings to coordinate Practice improvement.
KPI definitions must remain versioned and stable.

Improvement Loop¶

Process events create measurable lifecycle data.
Analytics creates KPI snapshots and trend views.
Pulse prepares performance insight.
Ari coordinates Practice review through Executive Office.
Owning Practices update SOPs or process controls.
AIOS and Digital Professionals operate against the improved process version.