Ava Capabilities

Why This Exists

This document maps Ava to the business capabilities they execute or support.

Owner

The owner is the Chief Product Officer and Enterprise Architect.

Capability Map

Capability	Practice	Execution role
Approval coordination	Executive Office	Ava executes or supports this capability through approved SOPs.
Executive administration	Executive Office	Ava executes or supports this capability through approved SOPs.
Reminder coordination	Executive Office	Ava executes or supports this capability through approved SOPs.
Support case coordination	Executive Office	Ava executes or supports this capability through approved SOPs.
Feature flag coordination	Executive Office	Ava executes or supports this capability through approved SOPs.
Policy configuration coordination	Executive Office	Ava executes or supports this capability through approved SOPs.

Capability Flow

flowchart LR
    Context[Domain Context]
    Professional[Ava]
    Capability[Capability Execution]
    Output[Workflow Output]
    KPI[Performance Measurement]

    Context --> Professional
    Professional --> Capability
    Capability --> Output
    Output --> KPI

Boundary

Capabilities belong to the Practice. Source facts belong to domains. Ava operates between them through governed workflows.